You can create an account by following these steps:
Click the “Create an account” button on the home page.
Fill in the registration information, then click the “My Account” button.
You will receive an email that you’ve an account.
You can continue your process.
How do I reset my account password?
You can reset your password by following these steps:
From the home page, click on the “My Account” button.
Click on the “Lost your password?” button.
Enter your e-mail.
A message will be sent to your e-mail. In case a message does not arrive in your inbox, check the “Junk” or “Spam” file.
Please click on “Reset Password”, and then you will be redirected to the site to enter the new password successfully.
What payment methods are available?
We are constantly working on developing payment services that suit all customers, and the payment options currently available:
COD: You can pay when your order arrives.
Soon we will provide other payment services such as Vodafone Cash, Instapay, Fawry.
Does Spot75 allow Cash on Delivery?
Yes, we allow this option.
How long does it take to deliver an order to the specified address?
Delivery of the order to the specified address takes 3 to 5 working days; Note that official working days are from Saturday to Thursday.
Is it possible to ship to any governorate inside the Egypt?
Yes, we ship to all governorate around Egypt. according to the available delivery range with our shipping and delivery partners to anywhere around Egypt.
Can I cancel the order?
You are contacted directly from customer service to follow up on your order, and in case of cancellation, the customer service department will implement your request.
How can I know the status of the order or the status of the shipment?
Once the order is shipped, you will receive a message with the shipping status and order itinerary.
In this case, the shipping representative will contact you immediately before receiving.
What should I do if I receive a different order from my original order?
Do not hesitate to contact us to solve the problem, and it is preferable to provide proof of the occurrence of the problem with pictures or an explanatory video via
Technical support service for customers via WhatsApp at the following number: +20 10 66773003
Do the prices shown on the website include VAT?
No, there is no VAT on the product.
If I need to manufacture a product with my own design or a new idea outside of what the site offers, is this available?
You can order your own product by following these steps:
Access to customer service communication channels.
Price is determined upon request.
A deposit is paid before execution.
Shipping period from (5 to 7 days).
What if I want to know the quality of the product?
Photos and videos are attached to illustrate the quality of the product on the ground.